"Lighting a Path to the Future"

Construction Operations Manager

Location: Nashville, TN
Job Type: Direct Hire
Salary: $120,000.00 - $140,000.00
Degree: Bachelor;
Date: 10/4/2017
Job ID: 02526837
Job Description
What We Are About:

Since 1985, our company has grown from a local Nashville construction company specializing in commercial TI projects to a full-service Design-Build general contractor with a national reputation and a portfolio of completed projects from Middle Tennessee & coast-to-coast.

From its beginning, we have made three major commitments that form the cornerstone of our corporate structure:

  • Developing and maintaining a workforce of highly qualified individuals who tirelessly
    strive toward a common goal of project success.
  • Incorporating innovative design and construction methods in order to improve our
    project deliveries.
  • Creating a partnership atmosphere with the Owner, Designer and Subcontractor


  • Integrity....above all else.
  • Fair, lasting relationships with our customers, and employees, expecting the same
    in return.
  • Safety: no lost-time accidents on any of our projects
  • Hard work for solid results
  • Providing construction products and services that improve our client's competitive
    position, enhances productivity and profitability, and enriches their personal lives.
  • Providing innovative design and construction solutions to our clients' needs and
  • Financial strength and growth achieving partnership-directed profit expectations
  • Development of an organizational structure that recruits, trains and retains motivated, determined, enthusiastic staff members who seek out a customer service opportunity
    and solve issues before they become problems.

The mission of our company is to provide quality construction services that exceed our clients' expectations while maintaining relationships that promote teamwork, opportunity, innovation and integrity. With over 90 percent of our work being negotiated contracts; much of it with repeat clients, our company focuses on developing relationships that promote teamwork, opportunity, innovation
and integrity.

We will continue to define each project a success when we have achieved the following objectives:

  • Reducing the Owner's risk
  • Serving as good stewards of the Owner's resources
  • Completing projects on time, on budget and with the highest quality attainable
  • Building long lasting relationships


Our Company is seeking a world-class Construction Operations Manager to provide leadership for its multifamily focused construction company. This role will lead a team of Project Managers and serve as a key member of the company’s leadership team. Based in Nashville,TN this critical position will own accountability for the active roster of ongoing works and for the future portfolio.

Reporting to the President, the Construction Operations Manager is responsible for planning, organizing and directing all division activities to achieve profitability targets and overall corporate objectives including: meeting safety standards; internal team building; maintaining excellent client and vendor relations; exceeding margin and revenue goals; early project deliveries; assisting the buildup of self-perform crews; and implementing best practices.

Additional responsibilities include planning and directing all aspects of the construction operations to guarantee projects are constructed in accordance with team expectations including design, budget and scheduling.This is a proactive problem-solving role and will be tasked with ensuring that teams have all resources needed to effectively meet company objectives.

Key Goals in the First Year

• Work with an existing group of talented professionals to thoroughly learn, build and lead a cohesive team in meeting company goals both in the residential and commercial market segments.
• Meet and exceed group revenue, group overhead and project margin goals.
• Fully versed in project management and company management operational systems.
• Build internal and external relationships with key vendors and clients in our market.
• As part of executive and strategic planning teams, assume a portion of corporate responsibilities.

Specific Role Duties and Responsibilities


• Assume responsibility for all multifamily construction operations.
• Problem solve! Find creative ways to achieve the desired end results.
• Understand market conditions and position the division to take advantage of opportunities.
• Assist with risk evaluation, management and controls.
• Establish relationships to foster a loyal and successful vendor base.
• Ensure that all established processes and systems related to personnel are being adhered to as formulated.
• Initiate the development and implementation of new construction-related processes to enhance and improve construction operations.
• Clearly establish performance expectations with direct reports and create a professional development plan for each direct report that has clearly articulated performance goals and measurements.
• Continuously search for the best methods and products.
• Oversee continuous improvement initiatives.
• Actively participate in strategic planning.


• Support project managers with atypical situations (claims management, dispute resolution, warranties, etc.).
• Foster the sharing of lessons learned among all team members.
• Monitor and review all projects and regularly report on portfolio performance.
• Monitor variance information and strategize with department managers to identify and correct recurring or preventable problems.
• Provide ongoing direction, support and management to the operations team.
• Support projects during construction.
• Liaise with clients to assure project objectives are being met.
• Own accountability for field operations and effectiveness of all systems.


• Work with the QC manager to ensure meeting objectives.
• Monitor vendor performance in both schedule and quality, and report these results to the purchasing department.
• Review and update scopes of work in vendor contracts.
• Ensure projects are built on budget, on time and in accordance with the quality standards established by the company.
• Assist in the value engineering process if requested.


• Work with the safety manager to ensure safety objectives are met.
• Ensure all job-site activities comply with the company’s established safety policies and procedures as well as with OSHA requirements.
• Review exceptions to identify strategies for correcting recurring or preventable problems.


• Actively engage in ongoing and new client-relations activities.
• Develop and foster effective community relationships and serve as a strong ambassador for Eastern US market.

Key Qualifications

• Proven track record of successfully managing a complex portfolio of construction projects of $100M+ annual revenue.
• Strong insight into and experience with the Eastern US construction market, including logistics, resources and seasonal weather cycles.
• Proven ability to lead multiple divisions of teams in different industry segments.
• Experience switching back and forth between hard (competitive) bid work and negotiated work, sometimes for the same client.
• Track record of managing multiple project teams ranging from hundreds of thousands in value to multi-year $40M+ projects.
• Experience leading a team of at least 3 direct project management reports and their related teams.
• Experience with a wide range of construction projects including vertical as well as infrastructure.
• Expertise in prioritizing between competing issues, project needs, business needs, organizational issues and client relations while making judgements using sound insight and wisdom.
• Strong record of successful win-win negotiations with clients, contractors and vendors.
• Expert knowledge of all aspects of construction activities including proposals, negotiating, bidding, estimating, contracting, scheduling, job-costing, construction management, bonds, insurance and government requirements.
• Strong computer skills and various programs with Project Manager and Scheduling tools.
• Able to effectively coach, mentor, develop and motivate others.

Key Attributes

• Currently involved in a similar role and responsibilities
• Proactive problem-solver
• Team oriented with "Coaching" Approach
• Honest
• Direct
• Clear communicator with the ability to admit mistakes
• Servant leader who puts the team first
• Ability to get to the root of issues
• Ability to recommend and implement new practices while respecting existing structures
• Take charge with proactive leadership and fair resolution on any project issues beyond the manager’s capacity
• Intuitive
• Effective delegator
• Humble
• Good sense of humor


• Bachelor's degree in engineering, construction management or related field
• 10+ years of leadership experience in commercial & residential construction
• Highly analytical in terms of quantitative (math) and qualitative (trade quality assessment) skills
• Attention to detail and experience managing staff


Nashville, TN. Relocation assistance provided.


Competitive compensation package will include a base and performance-driven bonus.


Newman-Johnson-King, Inc. & A H Justice Search Consultants • 862 S. Bay St. • Aransas Pass, TX 78336 • Phone: 361-758-2410
Copyright® 2010, Newman-Johnson-King, Inc. & AH Justice Search Consultants